Sona 9 Sports Betting and Online Casino Site in India

Sona9 is a relatively new bookmaker that offers excellent online casino and sports betting services. Although the platform has been in operation since 2020, the bookmaker has confidently occupied a competitive position in the Indian gaming industry in just two years. The company is completely legal and operates under the license of St. Kitts and Nevis. Here, you may bet on a huge variety of events with great odds, play a ton of slots and other casino games, and much more. The company primarily targets users in India and offers them the option to utilize the platform in Hindi, the country’s official language, to open an account using the Indian rupee as the main currency, and to make deposits and withdrawals using local payment systems.

If you are looking for a good sports betting and casino gaming bookmaker in 2022 in India, then keep reading our review and get all the information you need about Sona9.

Overview of Sona9 

The following table contains the most essential information on Sona9 most fundamental aspects:

LicenseSt. Kitts and Nevis
LanguagesEnglish, Hindi
CurrenciesINR
Deposit methodsUPI, Bank Transfer, Rupee-O, etc.
Withdrawal methodsSkrill, IMPS, Neteller, etc.
Minimum depositINR 200
Minimum withdrawalINR 2,000
Time of withdrawalUp to 1.5 hours
Types of sportsTennis, Table Tennis, Cricket, Volleyball, E-Sports, Lotto, Soccer, Ice Hockey, etc.
Bets availableSingle, Pre-match, Chain, Handicap, etc.
Welcome bonusSports & Casino welcome bonus

Sona9 Actual Bonuses

Sona9 actual bonuses

The Sona9 bookmaker understands that a variety of bonus offers are one of the most important qualities for choosing a bookmaker. That is why the bookmaker has developed a wide bonus program, which includes welcome bonuses for sports betting and casino games, a referral system, a loyalty program and many other bonus and promotional offers.

Each of the bonuses has its own conditions for wagering and receiving, which you can familiarize yourself with in a special section of the website, mobile application or in the social networks of the bookmaker. We also recommend visiting these pages from time to time to get all the information about the current bonuses. And now we want to tell you about some of the bonuses available on the platform.

Welcome bonusThe welcome bonus allows you to get more money on your first deposit. For example, if you deposit Rs 300, then the 100% bonus will increase your deposit to Rs 600. There are two welcome bonuses available: a sports betting welcome bonus and a casino welcome bonus.
VIP program.You can advance to new casino statuses on Sona9 if you actively wager and play. There are currently six of them, ranging from Bronze to Diamond. There is one benefit you can bank on for each status. For instance, if you hold the Bronze level, you are eligible for a 288 INR birthday bonus and a 3% weekly payback on casino games.
Lucky WheelWith this daily bonus, you can spin a Lucky Wheel to win cash rewards. When you have at least 100 points in your account, you can start the spinning. By regularly depositing, logging in, increasing deposits, etc., gamblers can earn these points.
Daily rescue cashbackYou can activate this incentive each day when playing any live casino game. You are only eligible to receive a maximum of 5,000 INR, or 10% of your daily loss, through the portal. The smallest bonus is 500 INR. You must redeem your monies on the Sona9 at least three times before you may cash them out.
15% casino refill promo.The platform here enables you to receive 15% of your wagers for live casino games (up to 3,000 INR) (all providers are allowable). After you have wagered your money at least 22 times, you can withdraw it.
Referral bonus.
You can utilize it to earn a passive income by referring new casino customers. Wherein you receive 300 INR on the bonus accounts, as well as the invited user. Once the wagering requirements have been met by x1, these money may be withdrawn. Only new users who wager at least 2,000 INR in real money on all sports events or casino games are taken into consideration by the algorithm.
Cashback on sports eventsHere, you can anticipate receiving reimbursement for a portion of the total funds you lost while using the Sona9 throughout the previous week. The cashback percentage varies from 3% to 6% depending on VIP status. You are only eligible for a bonus of 50,000 rupees. You must redeem your funds three times minimum before you may withdraw them.
5% sports refill promo.You can anticipate receiving a 5% refill each time you top off your account with 200 INR or more. The maximum bonus amount is 2,000 INR. Furthermore, it is only available on AE CRICKET, electronic sports, BTI, SBO Bet, and SABA Sports.
Daily rolling commission.Here, you can anticipate daily payments of 1% of a rolling slot commission. The commission’s maximum amount is 20,000 INR. All casino slots that are available allow you to activate this incentive.
Unlimited slot refill reward.You should start playing the slots by all available software suppliers here by depositing at least 200 INR. The maximum bonus amount is 9,000 INR, and the bonus percentage is 5%. To withdraw money to your e-wallet or bank card from this location, you should also redeem the money (at least once).

How to Register in Sona9.com?

After successfully completing the steps required to create an account, users on sona9 are granted access to the platform’s betting and casino games. A step-by-step guide has been produced by us in order to facilitate the quickest possible registration process on the Sona 9 website:

1

Visit Sona9 and then click the “Join Now” button.

Proceed to the official website of the bookmaker. If you click on this button, you will be sent to a page where you may fill out a registration form.

2

Enter information.

You will need to enter the following information into the appropriate fields on this page: Player ID, password, phone number, and verification code (you will receive it by sms).

3

Verify that the registration was successful.

Mark the box to indicate that you are of legal age and that you accept the terms and conditions that the bookmaker has imposed. Click the “Join Now” button in order to validate the creation of your user account.

After that, the account will be created, you will be logged in immediately, and you will be sent to the bookie’s webpage.

Sona9 Betting Account Verification

The verification process on Sona9 is required, and throughout it you will be asked to provide evidence of your age as well as your identity. This technique also provides complete protection for your account against unauthorized users.

In order to successfully complete the verification procedure, a new user from India must first:

  1. Sign in to your account on Sona9, and then navigate to the profile menu;
  2. Fill in the blanks with truthful information about yourself;
  3. Take pictures of your identification documents and upload them.
  4. Wait till your status is validated.

Applications for verification are reviewed around the clock by security professionals. After your documents have been examined, the information in your account will be validated, and you will be notified of the status change.

How to Delete an Account on Sona9 bet? 

If you make the decision to delete your Sona9 account for whatever reason, you can do so quickly and easily. Simply email a request to the support team, and after they have finished working out the specifics, your account will be deleted. You also have the option to temporarily deactivate your account.

Sona9 Betting Payment Methods

Sona9 payment methods

The availability of a wide range of payment methods is an important factor in all of the benefits offered by the organization. You will be able to learn more about the several ways that funds can be deposited and withdrawn, as well as recall the specifics, by reading our review.

Sona9 Deposit Methods

Users of the Sona9 website can make deposits using a number of different e-wallets and bank transfers. Indian Rupees are the available cash for players. Users don’t have to wait long because transactions go quickly. Since preventing fraud in any form is the company’s top goal, user data is securely protected by unique encryption.

Sona9 deposit methodMinimum depositMaximum depositProcessing timeFee
Bank Transfer200 INR50.000 INRA few minutesNo fee
UPI200 INR50.000 INRA few minutesNo fee
PayTM200 INR50.000 INRA few minutesNo fee
PhonePe200 INR50.000 INRA few minutesNo fee
Pay Connect 200 INR50.000 INRA few minutesNo fee
Heri Pay200 INR50.000 INRA few minutesNo fee

How to deposit money

You are required to make your initial deposit before you can begin betting on sporting events or enjoying the casino entertainment available to you. For your convenience, we have outlined all the steps in great detail.

  1. Log in to the official website of Sona9. You can do this in a browser or with an app.
  2. Sign in to your account.
  3. Go to your profile and click the “Deposit” button. It’s right below the menu bar.
  4. Choose the most convenient payment system for yourself.
  5. Enter the deposit amount and your bank details.
  6. Confirm the transaction.

Sona9 Withdrawal Methods

Users have access to a number of various options in Sona9 for withdrawing funds, which makes the platform extremely user-friendly. The bookmaker does not assess any fees for the withdrawal of funds; nevertheless, financial institutions may assess fees for the processing of transactions or the conversion of money from one currency to another.

Sona9 withdrawal methodsMinimum withdrawalProcessing timeFee
UPI2000 INRUp to 5 working daysNo fee
Pay Connect2000 INRUp to 5 working daysNo fee
Payment Gateway2000 INRUp to 5 working daysNo fee
Bank Cards2000 INRUp to 5 working daysNo fee

How to withdraw money

You can learn how to make a withdrawal from Sona9 by following the directions that are provided below.

  1. Sign in to the Sona9 website or app.
  2. Sign in to your account.
  3. Go to the payment section and click on the “Withdrawal” button.
  4. Choose the appropriate payment system.
  5. Fill in the fields with the information requested by the company.
  6. Confirm the transaction.
  7. Wait for funds to arrive.

Withdrawal time

The amount of time it takes to withdraw your money can change, depending on which payment method you use. We strongly suggest that you make use of electronic wallets if you want to receive funds as quickly as possible, as this is the one place where transactions are processed more quickly than they are anywhere else. However, you need to be aware that the time it takes to withdraw your money could take up to five business days, and this is very typical.

Sona 9.com Mobile Apps

Sona9 mobile apps

The existence of a mobile application is one of the primary requirements for a successful bookmaker. Because of this, every Sona9 customer has access to the bookmaker’s mobile application and all of its features on their smartphone.

Users of smartphones and tablets have access to a wide variety of sporting events and gaming options thanks to the Sona9 mobile application. You may wager on sports and eSports, get bonuses, play at casinos, take part in lotteries, and interact with live dealers using this program.

Players currently have access to versions of apps for smartphones running the Android and iOS operating systems. Sona9’s main website offers a totally free software download. Even on older phones, the program will operate without issue because it is not demanding on the system capabilities of mobile devices. Before installing the program, you can learn some essential details by looking at the table below.

Supported OSAndroid, iOS
App Version1.2.9
App size53 Mb
LicenceSt. Kitts License
Download costFree
Available on the Apple StoreYes
Available on Google PlayNo
Accessibility in IndiaYes
App LanguagesEnglish, Hindi
Internet connectionWi-Fi, 3G, 4G

App for android devices

The platform provides a convenient and well-optimized solution that you can install on the Android-powered smartphones and tablets. You can find detailed instructions on how to get to the Sona9 app download page, download the executive file, and install it below.

How to Download and Install

The steps that follow are what you need to take in order to install the application on your mobile device.

  1. Use your mobile device to access the casino’s official website.
  2. Locate the “Download” button nearby the homepage button and press on it.
  3. You need to tap on the “Android download” option in the opening tab.
  4. Next, consent to downloading files from the unknown source. When the download is complete, run the APK.
  5. Follow the straightforward installation instructions.
  6. Tap the relevant symbol to establish a new account or sign in to an existing one.

System Requirements

To find out exactly if the application is compatible with your device, evaluate the minimum system requirements in the table below. Spoiler: the application is designed specifically to be supported on all devices.

Operating systemAndroid OS version 6.0 or higher
RAM 1 GB
CPU1.2 GHz
Free space 53 Mb

Supported Android Devices

DeviceModel
SamsungGalaxy S21, A51, A52, A71
XiaomiRedmi Note 11, 11 Lite
HuaweiP30 (including Pro version), P40

App for Iphone and iPad

Additionally, the platform enables you to download the application and install it on your iOS device, such as an iPad or an iPhone. Check out the instructions that follow to see how to complete the task on an iOS device that is compatible with the casino app.

How to Download and Install

If you want to start utilizing the program on your iPhone or iPad, then stick to the following few easy instructions.

  1. From your iOS device, visit the official website.
  2. Locate the “iPhone Download” option in the Sona9 app download APK section.
  3. The system then leads you to the website so you can download the executive file.
  4. You must launch it after saving it to your phone and follow the easy installation instructions.
  5. Launching the app after installation allows you to establish a secret profile or sign into an existing one, make your initial deposit, and begin playing.

System Requirements

The application supports all iOS devices even if they are quite old, see for yourself.

Application version1.2.9
Requirements for OS8.1 or higher
RAM1 Gb
Processor1.2 GHZ
Memory space60 Mb

Supported IOS Device

DeviceModel
iPhoneX, SE, 11, 12, 13
iPadAir, Mini, Pro

Sona9 Website Interface & Usability

The interface of the official website of the bookmaker’s office is made in a pleasant combination of white and blue colors, with neon elements. This combination of colors does not strain the eyes and allows you to stay longer on the platform. In addition, the site does not have “acid”, flashing animation elements, which also improves usability.

The structure of the bookmaker Sona9 does not differ significantly from most competitors. When you go to the page, you will see a home page familiar to all bookmakers, which has all the quick navigation panels, key events and the most important buttons. It is worth noting that all panels have an adequate size and do not clutter up the entire page. All elements are well drawn and also located in a convenient place, which allows you to go to the desired section in a matter of seconds.

Types of Sports in Sona9 India

Types of sports in sona9 india

In the Indian market, Sona9 offers one of the widest selections of sporting events from which users can choose. The number of sports exceeds the mark of 30! You can place wagers on traditional sports as well as on esports at the same time, and the odds are among the best available. You can find information regarding the following sports on the official website:

  • Football;
  • Tennis;
  • Basketball;
  • MMA;
  • Biathlon;
  • Water Polo;
  • Baseball, etc.

In the sections below, we will tell you about some of the sports in better detail.

Cricket

The most popular sport in India is cricket. Of course, Sona9’s betting platform has a strong representation of it as well. Simply locate cricket in the left column of sports and click on it if you want to wager on the IPL with your favorite team. Following that, you will discover a variety of betting alternatives with fantastic odds!

Football

Like in any other nation, football is one of the most popular sports in India. Curiously, it is the sport that is most prominently featured on the Sona9 website. There are currently more than a thousand football tournaments available for selection. There are more than 70 distinct nations and 100 leagues to choose from.

Simply click on soccer in the sportsbook area at the top of the homepage. Select the nation, league, or international event that interests you, then decide on the event and wager type. Place your wager and watch the result! There is also a separate area with solely the most anticipated events currently and in the near future. To sum up, there is never even a single hour without a fun football game to wager on!

Tennis

There is nothing to worry about if you enjoy tennis when it comes to the Sona9 betting company. There are many different chances to bet there. Your wager can currently be accepted on more than 200 different tennis events. Simply select one by clicking on the tennis section in the left column. One of the things you can wager on is:

  •  ITF Men;
  •  ATP;
  •  WTA;
  •  ITF Women;
  •  Challenger;
  •  Simulated Reality;
  •  Simulated Reality Women;
  •  WTA 125K, etc.

Table Tennis

Table tennis, commonly referred to as ping-pong, is a game in which two or four players use little sturdy rackets to strike a lightweight ball across a table back and forth. One sport that is popular in India is table tennis. There are always a lot of fans of this game there! Additionally, it is the second most prominent sport on the official Sona9 website. Currently, you may place a wager on more than 200 table tennis matches. Although the majority of these competitions are international, many Indian athletes participate there!

Boxing

Boxing is a combat sport in which two opponents trade blows for a predetermined period of time inside a boxing ring while typically donning protective gloves and other safety gear like hand wraps and mouthguards. In India, boxing is a highly well-liked sport as well. All the forthcoming individual battles can be found in this area on Sona9 India. You can quench your thirst at these events by watching the special live portion. The Sona9 sportsbook’s left column features a dedicated boxing section.

UFC

American mixed martial arts (MMA) promotion organization The Ultimate Fighting Championship (UFC) is headquartered in Las Vegas, Nevada. It is currently the most well-liked MMA in the entire planet. Of course, the Sona9 betting service also allows wagers on all UFC matches. However, the section containing UFC events is titled “MMA.” Locate it, then click on it. You will then be presented with all of your selections. There are two major competitions on which you can wager:

  • Normal UFC fights;
  • UFC Fight Night.

Sona 9 ESports Betting

Since the advent of new technologies, esports have become incredibly popular worldwide. Numerous video games for computers and mobile devices have developed into independent sports with a millionth fan following worldwide, including India. Because of this, every bookmaker is attempting to include esports betting into their website and mobile application. Not one exception is made by Sona9 Sportsbook. There are a variety of esports you may bet on with quite appealing odds. To learn more, read the sections after this one!

Dota 2

A multiplayer online battle arena (MOBA) video game called Dota 2 was created and released by Valve in 2013. The International tournament, which is the most well-liked one for this game, receives millions of viewers. There are millions of Dota 2 players and fans in India who want to cheer on their favorite team. Additionally, the Sona9 betting site offers a wide range of Dota 2 esports betting options.

On the homepage, click the Sportsbook section. There is a specific section about esports on the left column. Dota 2 events can be found by clicking it. Choose the one you prefer and place a bet on it! Await the result before collecting your prizes.

League of Legends

Riot Games created and released League of Legends (LoL), sometimes known as League, a multiplayer online battle arena computer game in 2009. India is not an exception to the Asian region’s extreme popularity of this game. Some of the most well-known LoL events are listed in the esports betting area of the Sona9 official website.

CS: GO

A multiplayer first-person shooter called Counter-Strike: Global Offensive (CS:GO) was created in 2012 by Valve and Hidden Path Entertainment. The fourth title in the Counter-Strike series is this one. It is not the most well-liked esports game in India, but there is still a sizable fan base there. So you can place a wager on your preferred side by visiting the official Sona9 betting website!

How to Place a Bet at Sona9?

It is incredibly simple to place a bet in rupees using the Sona9 platform. Please follow these directions carefully:

1

Make sona9 login to your account with your login and password;

2

Choose a sporting event that you are interested in;

3

After deciding where you wish to place your wager, open the coupon that was provided to you.

4

In the new field that has appeared, enter the amount of the wager, and then verify it.

Following that, the wager will be immediately processed and recorded in the system. After the conclusion of the sporting event, the bookmaker will promptly add the wins to your account balance and credit you for them.

Sona9 Lottery

Users of Sona9 have the ability to purchase lotteries and participate in the AE Lotto Lobby jackpot drawing. The drawings for these lotteries take place in real time, and the entire process is open and honest. You might walk away with some very impressive rewards if you’re fortunate.

Sona9 Bet Chess

This page features slot machines that are modeled by popular traditional casino games including poker, blackjack, baccarat, roulette, andar bahar, as well as other games of their ilk. To all intents and purposes, it is the same as a LIVE casino; however, the giveaways are not handled by human dealers but rather by artificial intelligence.

The following games of this genre are the most popular on Sona9:

  • Dota Hi-Lo;
  • Andar Nights;
  • French Roulette Classic;
  • Card365;
  • 7 Up 7 Down;
  • Jhandi Munda and more!

Sona9 Fishing

This style of online game has only been around for a short while, but it has swiftly gained popularity because it is not only incredibly intriguing but also very understandable. The players’ primary objective in each of these games is to reel in as many fish as they possibly can. The more fish you bring in, the more money you will take.

Of the brightest representatives of this genre can be distinguished:

  • HeroFishing;
  • LuckyFishing;
  • Jackpot Fishing and others.

Sona9 Casino

Sona9 casino

There are many different game kinds available on Sona9’s online and live casino platforms, such as live dealer games, slot machines, card games, and table games. The casino section’s filters make it very easy to sort the different game types. If you’re still having trouble finding it, use the specialized search box. Some of these varieties are seen below!

Slots

Slots are a kind of casino game that is particularly well-liked. With the aid of this mode, you can experience some adrenaline for a little period of time. Go to the “casino” section at the top of the webpage to locate slots at Sona9’s online casino. Then you can select the “slots” area by using a convenient special filter. You can play an infinite number of slot machines in the demo version for free before switching to using real Indian rupees.

Poker

Poker is a group of comparing card games where participants bet on which hand, in terms of the rules of that particular game, is the greatest. Go to the “casino” area at the top of the homepage to locate poker games at the Sona9 online casino. Then, depending on which game you prefer more, you can filter games in one of two ways: select “poker” or “video poker.” You can find dozens of different poker variations and games in these sections.

Baccarat

A card game called baccarat or baccara is played in casinos. The “player” and the “banker” are the two hands competing in this card game of comparison. The Sona9 online casino has a ton of baccarat games because this game is so well-liked in India. The Sona9 gambling platform’s casino section offers dozens of baccarat games. You can try out a few baccarat games in the demo version before deciding whether or not you enjoy them.

Blackjack

Blackjack is a casino banking game that was once known as Black Jack and Vingt-Un. It derives from a global family of casino banking games known as Twenty-One and is the most popular casino game in the world, using 52-card decks. Additionally, the Sona9 online casino has a dedicated blackjack section with a wide variety of game options.

Roulette

In the game of roulette, the dealer spins the ball across the wheel. The ball ultimately stops rolling in one area. You can win if you bet on the area where the ball lands. There are currently a lot of versions and changes, and you can find them all on the Sona9 betting site. You can select the most appealing option for you with the aid of a unique roulette section and other criteria.

Live Casino

You may experience the environment of actual casinos in Los Angeles with the help of the Sona9’s live casino section. You can play with live dealers directly from your screen. Go to the “Live Casino” button at the top of the homepage and click on it to find hundreds of live casino games that are accessible for any preference. You can sort them there in one of three ways: by all games, new games, or most-played games. You can use a dedicated search box to find the specific live casino game you’re looking for quickly.

Is Sona9 legal in India?

One can boast about Sona9’s dependability and security. St. Kitts and Nevis has granted the gambling office a formal license. Additionally, all personal information about customers as well as details about payment transactions are encrypted using software. Sona9 thus employs the SSL and HTTPS protocols. Each player creates a username and password during registration, which are used to access their accounts. As a result, there is no way for other players to find out anything about you, and no one else or any other source will ever see your personal information. The fact that all payment transactions are handled directly by international financial institutions further demonstrates the bookmaker’s commitment to safety and ethical client service.

Based on all this, we can safely say that Sona9 is not only a legal bookmaker and online casino in India, but also completely safe.

Why is Sona9 the Best Choice for Players from India?

So, Sona9 Online Casino is one of India’s top online gaming sites for casinos. The company was only founded in 2020, and because of its youth, it can keep up with all the most recent developments. The following is a succinct list of this gambling platform’s key benefits:

  • Security and dependability. The online casino has a license from the Malta Gaming Authority and employs contemporary data encryption technologies;
  • Wide variety of games at online casinos. Here are the most well-liked game categories from more than ten different providers, including slots, blackjack, baccarat, poker, roulette, and many more. Users from India can particularly benefit from the fact that the well-known Indian games Andar Bahar and Teen Patti;
  • Indian customers can wager on sports on the Sona9 platform in addition to playing at online casinos;
  • Section featuring eight different providers’ live casino games;
  • Love and respect for clients. The comfort of its customers is a top priority for the casino. The firm has declared that great support staff work is one of its top priorities;
  • A lot of chances for enthusiasts of mobile gaming in iOS and Android mobile applications;
  • Dealing with Indian rupees and participation in the country’s most well-liked payment methods;
  • Casino bonuses that are nice and rewarding for both new and seasoned players!

As you can see, Sona9 has a lot going for it, particularly for Indian players. The best online gaming conditions in India may be found right here. So check out Sona9’s Indian online casinos!

Responsible Gambling

Before using Sona9’s services, all customers are needed to follow a few rules. Any user putting bets or playing online casino games should always be sure they are not using their final money and will always be able to stop. Everything is up to you, although we may provide the following suggestions:

  • Only register if you are 21 years old;
  • Visit the Sona9 only if you have extra money;
  • Set a limit on bets or losses;
  • If you have a friend or family member who is having problems, contact support;
  • If you are sure that you will not be able to stop, it is better not to start. 

You can also activate the self-exclusion option and set your account on pause for a week or more. For more details, you can contact the customer support service.

Affiliate Program

The Sona9 gives you the ability to generate a passive income by inviting other active players. This choice offers functionality that is comparable to that of the referral bonus. The platform will provide you with the following benefits, the extent of which will be directly proportional to the number of potential users that you invite.

Number of invited usersMinimum deposit amountReward percent
20 users and lessLess than 50,000 INR20%
More than 21 usersMore than 50,001 INR40%

You will have access to Sona9’s affiliate links, special banners, and other marketing tools if you sign up to become an affiliate of the company. You can use these tools on your own partner websites, pages on social networking sites, and so on.

Customer Service

Customer service

Customers of betting and gaming websites frequently have questions and issues with their accounts, payment processes, and the website as a whole. A 24-hour customer support service has been established for this. The management of Sona9 took care of things and hired capable personnel that are accessible day and night. You can ask questions and get full answers from the team.

Below, we’ll go over Sona9’s customer support policies.

  • 24/7 live chat. Internet conversation is the first and quickest. This chat window is on the right. Clients can use it to solve issues by entering a name, choosing a sample subject, and selecting the discussion language (Hindi is available). Online chat is accessible around-the-clock and can respond in less than a minute. Real-time responses will come from actual individuals. Response times of up to 30 minutes may be possible when the system is overloaded.
  • E-mail. Another choice is email support. Any issue can be resolved using this technique, and Sona9 platform enhancements are also possible. Simply send Sona9 an email. The sole official email address is [email protected] By not using other mails, you can avoid scammers. Although the company tries to speed things up, the average email response time is around 24 hours after employees receive the letter. To do this, adhere to following instructions:
    • Write a letter on one issue, such as withdrawing money;
    • Do not send further letters on the same topic until you get a reply;
    • Send emails from the account-registered address;
    • Describe the problem in two lines in the subject line and include screenshots to confirm your statements in the letter.
    • Be polite.

Start with the FAQs. There are answers to consumer FAQs. This will relieve support workers and serve individuals in need faster.

  • Social networks. Sona9 is active on a number social media networks, where it runs pages and routinely posts updates, news, commercials, and other information. There are a number of questions there that also have answers. To do this, select the desired social network from the list on the right side of the official page. There are a number of options, including the following:
    • Telegram Group;
    • Facebook;
    • Instagram;
    • Twitter;
    • YouTube Channel.

FAQ

  • What should I do if I forget my password?

    To do this, go to the official website and select “forgot password” (if you forgot your username, select the appropriate item), after which an email will be sent to you with instructions on how to create a new password. Do not create a new account, as later you will not be able to verify it.

  • What languages is the online support chat available in?

    At the moment, the chat is available in English and Hindi.

  • Does the Sona9 application overload the operating system of a mobile device?

    No, the software is well-balanced and does not cause lags or freezes. As a result, you can enjoy stable and high-quality gaming even on not up-to-date smartphones or tablets.

  • Should I verify my account?

    Yes, verification is necessary if you want your account to be safe. Also, the procedure is compulsory for withdrawing money.

  • Can I install the app on my Android tablet?

    Yes, of course, it’s done in exactly the same way as with an Android smartphone. Simply follow the instructions in our review, and you’ll have the app on your tablet. You can update it the same way as on your phone.

  • Do I need to register a second account to bet on the app?

    No, if you have already created an account through the Sona9 website, you do not need to create a separate account for the bookmaker’s app. Simply download the app, log in and then click on the “Login” button on the welcome page. You will need to enter your username and password, which you made up during the registration phase on the website. You will then be able to log into your account easily through the mobile app.